Arranging and organising services related to funerals are usually taken care of by undertakers, who are also called funeral directors. Some of the necessary qualities and traits that are required by people who are in this job are mentioned below.
As he may be required at any hour of the day, an undertaker must be ready to work at odd hours too. This is essentially an outdoors job, which will need him to be outside the office for long hours.
The undertaker must be able to respect the feelings of customers, listen and understand their needs and interact lucidly. He should be able to handle and communicate with people of different ages and people having different religious and cultural backgrounds. Understanding and compassion will be of much importance in the course of his job. As an undertaker, he is also expected to counsel the family members in their moment of grief, and he should not allow distress or sorrow to cloud his mental faculties.
As an undertaker, a person should project a dignified and serene personality, while seeing that his disposition doesn’t intensify the sorrow of the bereaved family members and friends.
Knowledge of various religious customs, rituals and beliefs and due respect for these helps undertakers find success in their profession. They must be conscious of different customs and rituals followed by different sects during the funeral service.
A successful undertaker will naturally possess good management abilities and organisation skills. A number of services will need to be arranged by the undertaker and this will require good communication and management ability from the undertaker.
Legalities and other official formalities to be followed in case of a death must be familiar to the undertaker who will have to receive required approvals etc for the funeral ceremonies and other related things. He should also be aware of the official procedures to be followed for procuring death certificates, insurance claims etc.
Finally, an undertaker must know driving and should possess an appropriate driving license, as he may be required to drive vehicles to transport the deceased.